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Policies

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Return Policy

Product will be eligible for return within 1 working day after delivery.

To initiate a return, please contact our Customer Service team with your order details and reason for return. The product must be in its original condition, unused, and accompanied by all original packaging and documentation.

Contact Customer Service:

📧 Email: [email protected]

📞 Phone: +91 87703 54548


Refund Policy

Refund will be credited to the same mode of payment within 5 working days after approval.

Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, the refund will be processed automatically to your original payment method.

Important Note:

Please allow 5 working days from the approval date for the refund to reflect in your account. The time it takes for the refund to appear may vary depending on your bank or payment provider.


Shipping Policy

Product will be delivered within 5 working days from the date of order confirmation.

Delivery will be made via our logistics partners, courier services, or India Post, depending on your location and selected delivery method at checkout.


Privacy Policy

Effective Date: 01/05/2025

Our website is committed to protecting your privacy in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect
  • • Personal Data: Name, address, email, phone number, payment details, purchase history.

  • • Automatically Collected Data: IP address, browser type, device information, cookies, and tracking data.

2. How We Use Your Information
  • • To process orders, deliver products, and provide customer support.

  • • To improve our services and communicate with you about offers or updates.

3. Disclosure of Information
  • • We do not sell or rent your personal information.

  • • Data may be shared with third parties (e.g., payment processors, courier partners) solely to fulfill your order.

4. Security

We use industry-standard security measures to protect your data.

5. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

6. Policy Updates

We may update this policy; changes will be posted here.


Terms and Conditions

Effective Date: 01/05/2025

Welcome to C C JEWELS ("we", "us", "our"). By accessing or using our WEBSITE and purchasing our products, you agree to the following terms and conditions, which comply with Indian law, including the Sale of Goods Act, 1930, and the Consumer Protection Act, 2019.

1. Parties

This agreement is between C C JEWELS, registered at Surat, India, and you, the customer.

2. Offer and Acceptance
  • • All orders placed on the Site constitute an offer to purchase.

  • • Acceptance occurs when we send you an order confirmation email.

3. Price and Payment
  • • All prices are in INR and include applicable taxes unless otherwise stated.

  • • Payment methods include credit/debit card, UPI, net banking, and other options as displayed at checkout.

  • • We reserve the right to correct pricing errors and cancel orders with incorrect pricing.

4. Delivery
  • • Delivery may be via our logistics partners, post, courier, or customer pickup, as selected at checkout.

  • • Estimated delivery times are provided; delays due to unforeseen circumstances are not our liability.

  • • Risk transfers to you upon delivery.

5. Returns and Cancellations

Returns, refunds, and cancellations are governed by our Refund & Return Policy outlined above.

6. Consumer Protection

You are entitled to statutory rights under Indian law, including the right to return defective goods and receive a refund or replacement.

7. Intellectual Property

All content on the Site is owned by C C JEWELS and may not be reproduced without permission.

8. Limitation of Liability
  • • Our liability is limited to the purchase price of the product.

  • • We are not liable for indirect or consequential damages.

9. Dispute Resolution

Disputes are subject to the jurisdiction of courts in India.

10. Amendments

We may update these terms at any time. Changes will be posted on this page.

Contact Us

For any questions or concerns regarding our policies:

ColorCaratiers

📧 Email: [email protected]

📞 Phone: +91 87703 54548

📍 Address: Surat, India